Social Worker Senior- Family Support

5/3/2022 11:59 PM Central

This Social Worker Senior is position is located in the Family Support division of the Department of Social Services and is responsible for performing the more difficult and complex professional duties involved in assisting individuals and customers with overcoming barriers to becoming self-sufficient and having the best quality of life possible. Except for minors, the position works with all populations, including homeless individuals and families and those at risk of becoming homeless. Metro Social Services assists customers with navigating the system and obtaining information, resources, and case management services.

Metropolitan Social Services is in the business of helping Nashvillians who are experiencing hardship. Last year the department assisted more than 3600 new clients in addition to its ongoing case management customers. Services include counseling, information and referral, case management and other assistance. If you can juggle several tasks at once, if you are committed to assisting people from initial contact through crisis to self-sufficiency, you might want to consider a career with Metro Social Services.

• Determines the needs and eligibility of persons seeking assistance.
• Assesses eligibility according to program polices and guidelines.
• Provides information and referral services to customers and the public.
• Meets with clients on an individual, family or group basis.
• Works in the community and performing outreach when appropriate.
• Completes home visit to customers or to other agencies or locations in the community.
• Maintains accurate and professional case records and contacts.
• Completes a detailed Social Comprehensive Assessment and all needed documentation and forms completely, accurately and in a timely and ongoing manner.
• Provides intense case management with customers experiencing mental illness (diagnosed & undiagnosed) and substance abuse.
• Works closely with community partners in the homeless & substance abuse areas of expertise.
• May be responsible for case management and case review of Conservatorship cases and reports.
• Provides de-escalation techniques in a counseling environment when working with a customer and trains co-workers on de-escalation techniques.
• Provides the customer with all the information to enable them to understand the programs services and the information needed to understand the continuation of services.
• Provides intensive and supportive case management and referral services to and from different agency partners for necessary customers.
• Develops, markets, maintains and nurtures community partnerships.
• May be the agency liaison between Social Services and another community program or service.
• May assist with developing and/or maintaining a program or service.
• May be called upon to oversee and/or administer a program or service.
• Works closely with Program Management and the Executive Director.
• May be asked to represent the agency on behalf of management.

Master’s Degree in Social Work from an accredited college or university and three (3) years of experience in social work, program management, and/or program development.

*** No substitution***

Required License:
Valid Driver license

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. SO94-1078. All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

• Knowledge of basic principles, methodologies and ethics involved in social work.
• Knowledge of community resources
• Experience in working with ex-felons, homeless, disabled individuals, families with children, domestic violence victims and elderly
• Experience dealing with Mental Health and Substance Abuse services
• Knowledge of community resources
• Skill in in-depth interviewing, counseling with and assisting customers with goal formation and realization, and making referrals
• Experience and/or knowledge of the Two-Generation approach and Trauma-Informed care

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA accommodation for the recruitment process should be directed to Human Resources at 615-862-6640.

Metro offers a generous core benefit package to eligible employees who are regularly and consistently working 20 or more hours per week. Insurance and benefit coverage is effective the first of the month after the employee has worked 30 days. Employees can change their benefits within 60 days of an eligible change in status or during Annual Enrollment. Metro also offers optional benefits from which the employee may choose. Family members, including eligible spouses, domestic partners and children, are covered under most of our benefits programs.

CORE BENEFITS
Medical: Choice of two plans; Metro pays 75% of premium
Dental: Choice of two plans; Metro pays for single coverage
Basic Life: $50,000 basic term life coverage; Metro pays 100% of premium
Pension: Formula-driven pension; 100% Metro funded; 10 year vesting for new employees
Paid Family Leave: Runs concurrently with time designated as FMLA leave (up to 30 days)

Longevity: Annual bonus beginning after 5 years of service; increases annually up to 20 years
Work Life/ Employee Assistance Program: Wide variety of counseling, referral and consultation services provided free
Other*: In-line-of-duty injury benefits, AD&D insurance, and Medical Disability eligibility after 10 years with Metro
Paid leave: (Full-time employees)

• Vacation: 10 vacation days a year; increasing after 5 years of service (For Non Civil Service departments, contact the department’s human resources office)
• Holidays: 11 holidays per year (For Non Civil Service departments, contact the department’s human resources office)
• Sick leave: 12 days of sick leave per year
• Other leaves: Judicial leave, military leave, bereavement leave

• See the Human Resources webpage for more details and optional benefits at nashville.gov/hr