Job Overview
Job Location
Asheville, NC
Work Shift
We are looking for talented individuals who share our dedication to the people we serve and support.
Candidate must reside in Buncombe, Madison, or Yancey county.
Hours of position are 12 hour on call shifts, 5a-5p rotating 4 days on and 2 days off. This rotation results in a 4-5 day work week, dependent on the rotation. Holiday and weekend hours are expected.
If you are a talented and dedicated Qualified Behavioral Health Professional or licensed individual looking for a satisfying career opportunity to make a real difference in the lives of people facing behavioral and mental health challenges, join our team at RHA Health Services!
We are currently seeking Qualified Behavioral Health Professionals for FULL TIME Mobile Crisis Management (MCM) positions serving Buncombe, Madison, and Yancey counties . Applicants must meet criteria for “QP” status, LIVE IN ONE OF THESE THREE COUNTIES and have a minimum of one year crisis experience (ACTT, IIHS, Inpatient treatment facility, or other service providing 24/7 crisis response duties). As part of the MCM team, you would provide crisis response services in a variety of settings (community, doctor’s offices, schools, provider offices etc.) with the goal of helping individuals in crisis to avoid inpatient hospitalization. We serve individuals of all ages and disabilities, although most commonly we work with adults that are in a mental health or substance use crisis.
This is a wonderful opportunity for you to utilize your crisis de-escalation skills, and to grow clinically. There is a great deal of on-the-job training with MCM where new staff work directly with current staff in a “shadowing” environment to ensure a smooth transition into the service.
This position consists of 12 hour on-call shifts from your home or the community. That means you are available to respond to a crisis event for the duration of your shift but when not engaged in an MCM activity, you are free to do what you like. The schedule for full time staff is non-traditional. Staff are on a rotation with several other staff providing services to the community. This is not an office based position. It is an on-call basis so you can work from your home or location of choice within the county. Staff are guaranteed 40 hours per week paid regardless of hours worked.
Additional responsibilities of the Behavioral Health Specialist include:
- Facilitating relationships and serving as a link between the company, parents, guardians, local agencies and the community
- Minimizing the negative effects of psychiatric symptoms or substance dependence that interfere with the recipient’s daily living and personal development, providing supportive counseling
- Supporting the client in the development of various skill building activities, including: daily and community living skills, socialization skills, adaptation skills, and behavior and anger management
- Participating in a first responder on-call system available to consumers and/or his/her natural support network on a 24/7/365 basis; coordinates “first response” resources according to consumer need and the PCP
- Performing Case Management functions of linking and arranging for services and referrals
- Working closely with other clinical/professional staff to maintain communication and providing feedback, standardizing procedures and expediting PCP implementation
- Ensuring that all initial and reauthorizations for services occur in a timely fashion
- Monitoring utilization of service to ensure that it is effective, appropriate, and within the limits set forth in both rule, PCP, and the service authorization
Candidates for the Behavioral Health Specialist role are considered “Qualified Professionals” based on the following criteria:
Education:
- Bachelor Degree (Not Human Services field) & 4+ years full-time experience with population served
OR
- Bachelor Degree (in Human Services field) & 2+ years full-time experience with population served
OR
- Master’s Degree or Higher & 1+ years full-time experience with population served.
AND
- License, Provisional License, Certificate, Registration, Permit issued by governing board regulating human service profession.
Definitions:
- Human Service Degrees Include: Social Service, Sociology, Psychology, or other Human Service Degrees.
- Populations Served Include: Mentally Ill-Child, Mentally Ill- Adult, Substance Abuse-Adult, Substance Abuse-Child
Physical requirements to perform essential functions of the job included:
- Regularly required to lift 10 lbs.
- Must be able to lift a minimum of 15 lbs.
- Must be able to pull minimum of 10 lbs.
- Must be able to squat, kneel, crawl, crouch, climb, and stoop.
- Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
- Required to regularly stand and walk.
- Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
- Vision requirements include close vision, distance vision, and peripheral vision.
- Must be able to talk and hear
We offer the following benefits to employees:
- Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
- Employee perks and discount program: to help you save money!
- Paid Time Off (full-time employees)
- Health/Insurance: Medical & Pharmacy, Dental, Vision, Voluntary Supplemental benefits including Disability, Hospital Indemnity, Critical Illness, Accident Coverage. Life Insurance, Employee Assistance Program, Telemed, and a Health Advocate service that helps employees find doctors, schedule appointments, estimate costs, answer medical/prescription questions, resolve medical claims issues, and more (full-time employees)
- Health Savings Accounts, FSA, Dependent Care Accounts – set aside pre-tax dollars to pay for eligible healthcare /dependent care expenses (ONLY PA)
- Additional insurance coverage: company-sponsored Life Insurance and AD&D Insurance (full-time employees)
- 401(k) retirement savings program (full-time employees)
- Wellbeing Programs: Physical, Emotional and Financial
- Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
- Training: Free CPR, first aid, and job-specific training opportunities
#HPBH
#RHAZR
If you are ready to make a difference in the lives of people we serve and support apply to join the team today.
RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.