Medical Assistant/Patient Support Specialist

Join our dynamic team whose mission is to create the mental health care of tomorrow. We are looking for a para-professional to support our psychopharmacology, transcranial magnetic stimulation (TMS) and ketamine practice. The successful candidate will be dedicated, reliable, personable and bright.

Responsibilities include, but are not limited to:

• Deliver and monitor TMS and ketamine treatments
• Handle all administrative aspects of TMS and ketamine
• Process requests for medication refills including any necessary prior authorizations.
• Respond to patient calls and inquiries.
• Review labs and other incoming medical records.

Required Education and Qualifications:

• Certified MA, LPN, or BS/BA (required)
• Five years prior experience in heath care (required)
• Mission dedicated and reliable
• Strong customer service / phone skills
• Must be able to type accurately more than 40 wpm
• Ability to multi-task with attention to detail
• Must be able to work rapidly and efficiently

Full-time position includes Blue Cross Medical/Dental/Vision policy with premium covered at 100% for employee and 90% for dependents, paid time off, retirement plan with employer matching, and disability coverage.

Job Type: Full-time

Pay: $18.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
The candidate must be COVID vaccinated. All patients and staff are required to wear masks during patient contact. Proof of vaccination is required.

Ability to commute/relocate:

• Meridian, ID 83642: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 3 years (Preferred)

License/Certification:

• Certified Medical Assistant, LPN, BS or military equivalent (Required)

Work Location: One location