Job Overview
Job Title: Master’s Level Full Time Service Facilitator/Array Services Provider
Our agency: Hope Inspired www.hopeinspiredwi.com
WORK FROM HOME!! We are an agency that provides in person and telehealth services, and do not have an office you need to report to. You work from your own home, and drive to meet clients where you would like to meet them, be it in their home, at a coffee shop (if confidential), the library, the park, etc.
The position of Service Facilitator/Array Services provider is a dual functioning position in which Master’s level clinicians fulfill the needs of clients through strength’s based assessment, treatment planning, and monitoring of those treatment plans to guide the recovery of clients. This position also provides case management and other services to clients including: Individual/Family Psychoeducation (IFPE), Individual Skill Development and Enhancement (ISDE), Employment Related Skill Training (ERST), and wellness management and recovery services. This provides for a rich, well-rounded experience with mental health and substance use disorder clients. Clinicians receive a wide array of supervision and collaboration opportunities, and are supervised to their level of experience, need, and career goals. If fully licensed, this position may also provide psychotherapy and substance use disorder treatment.
Pay Rate: Starting pay for a master’s level clinician is $35-55 per client service hour depending on experience, OR a starting salary of $48,000/yr ($4000/month) for full time only commitment with raises depending upon performance. Full-time positions are expected to be available to Hope Inspired and their clients during regular hours of operation. Hope Inspired hours of operation are Monday through Friday from 9 a.m. to 5 p.m. Hope Inspired offers benefits for full-time employees to include health insurance, a 401k plan with a 4% employer match, paid time off that is accrued based on the number of hours you bill each month, and 13 paid holidays. Hope Inspired will soon (June 1) offer short-term and long-term disability for staff, as well as dental and vision coverage and a life insurance policy for all eligible employees.
Service Facilitator:
As a Service Facilitation provider with Hope Inspired, you are responsible for utilizing a strengths-based and trauma-informed approach to aid clients in aspects of their life for which they seek assistance. The client decides which direction they want to go, and you are the one to guide by putting services in place that will take the client in the direction of what they want their recovery to be. You then monitor those services to ensure they are continually meeting the needs of the client. This includes ongoing assessment and treatment planning for each client and the timely completion of all 30-day, 6-month, and yearly paperwork. Additionally, all documentation for services must be in the County module preferably the same day of service, but no later than two days after the service is performed. All activities should revolve around the client achievement of the highest possible level of independent functioning.
With each client you are assigned to facilitate services you will:
Assessment: Complete an intake for your client in coordination with a Dane County intake worker. Within 27 days of intake, complete a thorough and clinically sound assessment of the client’s life including 16 different domains. Throughout the assessment, evaluate and assess difficulties in psychosocial functioning. The assessment is to be updated as significant changes occur, but at least on a yearly basis.
Recovery Planning: Based on the assessment, develop a 6-month Recovery/Treatment Plan with the client’s goals and measurable objectives to alleviate difficulties identified in the assessment. Monitor and evaluate progress and make adjustments to the Recovery/Treatment plan as needed, but at least once every six months. Facilitate recovery team meetings as needed, but at least once every 6 months to discuss progress of the client and provide positive reinforcement for positive steps toward recovery.
Case Management: At least weekly contact with clients. Assist clients in self-advocacy; help clients obtain and maintain other necessary services such as medical, dental, legal, financial, and housing services; Provide intervention including psychosocial evaluation and counseling of clients, families and groups; engage clients natural resources; referral to community resources; Oversee the team of array providers to ensure services they are providing clients are matching identified goals and making progress; Serve as an advocate and liaison between the client and social, financial, community, health and legal services/resources.
Array Services Provider:
As an array services provider with Hope Inspired, you will have the opportunity to provide: Individual Skills Development and Enhancement (ISDE), Family and Individual Psychosocial Education (IFPE), Employment Related Skill Training (ERST), and Wellness Recovery and Management services, as well as anything else licensed to do within your scope of practice, which may include Psychotherapy and Substance Abuse Treatment in addition to the opportunities listed below:
1. Individual Skill Development and Enhancement (ISDE) services include training in communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the member’s service plan. Services also include training in daily living skills related to personal care, household tasks, financial management, transportation, shopping, parenting, accessing and connecting to community resources and services (including health care services), and other specific daily living needs identified in the member’s service plan. Services provided to minors also focus on improving integration into and interaction with the minor’s family, school, community, and other social networks. Services include assisting the minor’s family in gaining skills to assist the minor with individual skill development and enhancement.
2. Individual and/or Family Psychoeducation (IFPE) services include providing education and information resources about the member’s mental health and/or substance abuse issues. Skills training. Problem solving. Ongoing guidance about managing and coping with mental health and/or substance abuse issues. Social and emotional support for dealing with mental health and/or substance abuse issues.
3. Employment-Related Skill Training (ERST) services address the member’s illness or symptom-related problems in finding, securing, and keeping a job. Services may include, but are not limited to: employment and education assessments; assistance in accessing or participating in educational and employment related services; education about appropriate job-related behaviors; assistance with job preparation activities such as personal hygiene, clothing, and transportation; on-site employment evaluation and feedback sessions to identify and manage work-related symptoms; assistance with work-related crises; and individual therapeutic support.
4. Wellness management and recovery services include empowering members to manage their mental health and/or substance abuse issues, helping them develop their own goals, and teaching them the knowledge and skills necessary to help them make informed treatment decisions. These services include: psychoeducation; behavioral tailoring; relapse prevention; development of a recovery action plan; recovery and/or resilience training; treatment strategies; social support building; and coping skills.
Recovery support services include: assisting the member in increasing engagement in treatment, developing appropriate coping strategies, and providing aftercare and assertive continuing care. Continuing care includes relapse prevention support and periodic follow-ups and is designed to provide less intensive services as the member progresses in recovery.
5. Psychotherapy and/or Substance Use Disorder Therapy, if fully licensed in the state of WI.
KSA’s (Knowledge, Skills and Attributes) needed:
-Compassion and Empathy: A true desire/care for our fellow human beings and the ability/desire to treat clients and co-workers with unconditional positive regard
-Communication skills and ability to articulate treatment plans to clients, loved ones, and other colleagues
-Ability to speak with clients with a voice of and from a perspective of care and concern; ability to utilize cultural humility in a professional and productive manner
-Socially aware and forward thinking regarding common social barriers and social determinants of health; genuine acknowledgement of the barriers clients face; a true understanding of equity, and fierce advocacy for clients and for needed community change.
-Exceptional Organizational and record-keeping skills, as well as the ability to manage multiple clients and multi-task, strong clinical writing skills
-Critical thinking and problem-solving skills to assess and assist clients, creative solution focused thinking
-Motivational interviewing skills to guide clients in their recovery process; Ability to understand and assess a client’s stage of change and meet them where they are at
-Desire to participate in agency and community policy change discussions and activities to meet the needs of our clients and any marginalized, oppressed, or disadvantaged population
-Computer literacy and general computer skills to manage case records including the utilization of Google Suites, email, Adobe, DocuSign, and virtual meeting platforms.
Job Type: Full-time
Pay: $35.00 – $55.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
Our employees work to their level of comfort regarding in person services and Covid.
Application Question(s):
- Are you within three months of receiving your master’s degree?
- Is your master’s degree in the field of mental health and/or substance use?
Education:
- Bachelor’s (Required)
Experience:
- mental health and/or substance use: 1 year (Preferred)
License/Certification:
- LCSW (Preferred)
- LPC (Preferred)
- LMFT (Preferred)
- APSW (Preferred)
Work Location: Multiple Locations
More Information
- Salary Offers $35 - $55 an hour
