Crisis Counselors (2nd Shift and Overnights)

Family Services is a non-profit organization that protects, heals and cares for children and families throughout Northeast Wisconsin. Family Services is strongly committed to protecting children and vulnerable individuals from abuse and exploitation. When traumatic situations occur, our staff is there to assist the individual or family with their journey of healing and recovery. Family Services cares for individuals who are isolated, abandoned or just need help developing the skills to live successfully.

Our Crisis Center is seeking full-time Crisis Counselors to work at our Green Bay location during 2nd Shift or Overnights. Team members work a 2-2-3 rotation, enjoying every other three day weekend off! The Crisis Center provides responsive and professional crisis counseling services on a 24 hour basis to all residents of Brown County. The intent of the Crisis Center’s services is to provide short-term and responsive crisis intervention services to individuals in crisis situations. The Crisis Counselor works to resolve the immediate emotional impact of the client’s crisis situation. The Crisis Counselor may assist the client in activating their problem solving skills and developing some additional coping strategies to resolve his/her conflicts. The Crisis Center offers short-term intervention; it does not provide on-going therapy or case management. We work temporarily with clients of other systems to bridge the gap between immediate or emergency needs with long-term treatment or therapy programs. The Crisis Center attempts to form appropriate links between the immediate service needs of an individual in crisis and those community agencies that can serve their needs.

A Bachelor’s degree in the Human Services field is required. Extensive training is provided to new hires so new graduates are encouraged to apply. Full-time staff with Masters Degrees are provided the opportunity to earn their 3,000 hours. Successful candidates are committed to our mission and have a working knowledge of human growth and development, mental health, adolescent psychology, marital and family structure, and the impact of the environment on individual behavior. Candidates also need to be able to establish and maintain relationships within and outside the agency in a professional manner. Time management skills and the ability to meet work demands on a moderately independent basis are required in this role. A valid driver’s license is also required.

Why work for us? Kelly from the Crisis Center loves that she is always busy and the days fly by! She loves the variety of things she does and the people she works with. Nancy loves that she is never bored at the Crisis Center! Every day provides an opportunity to work on issues that are complex, diverse and challenging, however so very rewarding. The challenging aspects of being a Crisis Counselor are met with working within a supportive work environment! Erika loves knowing she’s helping people who may not otherwise have anywhere to turn. Family Services is an amazing gap-filler in the community, and they’re always looking for ways to improve and offer more and she appreciates that. Kelly, Nancy and Erika all enjoy the extended weekend every other week, giving days off during the week.

Come join our team! Our salary range begins at $20/hour. Shift differential also available for fulltime overnight shifts.