ASSISTANT SUPERVISOR, Human Services

Job Overview

Summary

Under the direction of the supervisor, provides supervision to caseworkers processing cases for clients eligible for financial assistance under Tarrant County Human Services policies.

Supervises caseworkers’ actions through directives and policies of Tarrant County Human Services.

Provides assistance in problem solving, and oversees the delivery of services to clients under the department’s supervision.

Posting may close at any time.

Tarrant County employees enjoy superior health, retirement, and insurance benefits .
For more information, please click on the link below:

http://www.tarrantcounty.com/en/human-resources/employee-benefits.html

Essential Duties and Responsibilities

Provides in-service training for caseworkers.
Assigns cases to caseworkers.
Conducts audits and reviews the progress of all current cases.
Directs the development of case management plans.
Ensures that necessary data is collected.
Ensures that reports are properly prepared.
Responds to clients’ appeals. If unable to resolve, refers appeals to Assistant Director or Director.
Acts as a resource for staff questions regarding difficult cases, office policies, and procedures.
Makes recommendations on personnel matters which may include interviewing, hiring, taking disciplinary action, terminating, and resolving employee disputes.
Approves leave, provides new hire training, and monitors current licensing.
Serves as a liaison between Human Services and the courts, social services agencies, and other professional disciplines.
Evaluates employee performance and formulates plans for improvement.
Provides coverage and ancillary support for staff absences.
Assists in the absence of the supervisor.
Performs all other related duties as assigned.

Minimum Requirements

NOTE: YOU MUST FILL OUT THE WORK HISTORY and EDUCATION SECTIONS OF APPLICATION TO SHOW YOU HAVE YEARS OF EXPERIENCE/EDUCATION AS REQUIRED BY HIRING DEPARTMENT OR BE DISQUALIFIED.

TO APPLY, must have a Bachelor’s degree or higher in Social Work or a related field.

TO APPLY, must have Two (2) full-time years of casework experience in financial eligibility.

TO APPLY, must be a licensed Social Worker (Note: LCDC license not accepted).

MUST PROVIDE LICENSING AGENCY AND LICENSE NUMBER IN “CERTIFICATES AND LICENSING” SECTION OF THE APPLICATION OR RISK DISQUALIFICATION.

If hired, must provide proof of educational attainment
at New Hire Processing or during the promotional process.

Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually.

Physical Demands and Work Environment & Other Requirements

While performing the duties of this position, the incumbent is regularly required to sit, stand, walk, bend, stoop, climb, lift, push, pull, and carry. Risks include irate clients that can be verbally abusive and may become violent with the possibility of confrontation in the office or parking lot. Incumbent may come into contact with clients that have communicable diseases.